Just in case anyone is following this progression, I figured I’d update the status.
The Nerdkit.com website is back up and functional. The forums are alive and running.
I have but two negatives from this experience. The first is the amount of time it took for the site to come back to 100% life. In this day and age of easy backup options, I don’t really understand why the site was down so long. I’m sure they had reasons though. The second issue I had was the lack of communication between them and us. I sent multiple messages to support to try to find out what was going on, they only briefly responded to one of them. This is not very good customer service. This was not a good situation, and reading the reviews on amazon.com for their kit, they probably lost a few customers because of it.
Anyway, enough of my ranting, the site is back, so for all you fellow nerdkit owners… I’ll see you in their forums once again.